Privacy Policy

Last updated: February 2025

At FynWise, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

1.1 Personal Data

  • Identity Information: name, username, email address;
  • Contact Information: email address, phone number (optional);
  • Financial Information: payment details when subscribing to paid services;
  • Profile Information: preferences, feedback, survey responses.

1.2 Usage Data

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • Usage Data: information about how you use our website and services, including your browsing patterns, features used, and time spent on various pages.

2. How We Collect Your Data

We collect data through:

  • Direct interactions: when you create an account, subscribe to a service, or contact us;
  • Automated technologies: cookies, server logs, and other technologies that automatically collect Technical Data when you browse our website;
  • Third parties: payment processors, analytics providers, and advertising networks.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and maintain our Services;
  • To process and complete transactions;
  • To send administrative information, such as updates, security alerts, and support messages;
  • To respond to inquiries and offer support;
  • To improve our Services and develop new features;
  • To analyze usage patterns and trends;
  • To protect our Services against unauthorized access and fraud.

4. Data Sharing and Disclosure

We may share your personal data with:

  • Service providers who perform services on our behalf (e.g., payment processing, data analysis, email delivery);
  • Business partners with whom we offer co-branded services or engage in joint marketing activities;
  • Law enforcement agencies, courts, or regulatory bodies when required by law;
  • Potential buyers in the event of a merger, acquisition, or sale of assets, subject to confidentiality provisions.

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the data, potential risks, and legal requirements.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access your personal data;
  • The right to rectify inaccurate or incomplete data;
  • The right to erase your personal data;
  • The right to restrict or object to processing;
  • The right to data portability;
  • The right to withdraw consent at any time.

To exercise these rights, please contact us at contact@fynwise.com.

8. International Data Transfers

We may transfer your personal data to countries outside your country of residence. When we do so, we ensure appropriate safeguards are in place to protect your data and comply with applicable data protection laws.

9. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

contact@fynwise.com